Ticket Operations and Data Analytics Intern (Staff and Student Wage)

About the position

The Athletics Ticket Office strategies reflect a concerted effort to provide excellent customer service, maximize ticket sales revenue, and increase attendance at athletics-related events to support the Department of Athletics and its mission. This position is open to UVA students and staff wage (Non-UVa Student).

Responsibilities

  • Assist with athletic and university ticketed events including event set-up and breakdown of assigned events.
  • Ensure a high level of customer service is maintained both in the office and during events.
  • Assist in the renewal process for season tickets with an emphasis on client retention.
  • Assist in the data-driven decision-making process by building sales and revenue reports – proficiency in Microsoft Excel is preferred.
  • Assist in maintaining precise data and financial records for the Athletics Ticket Office and Virginia Athletic Foundation.
  • Provide exemplary customer service through phone, face-to-face, live chat, text, and email interactions in a timely and professional manner.
  • Assist with daily maintenance of ticket system software and office equipment.
  • Process ticket orders using ticket software and equipment.
  • Perform office errands and other duties as needed for the department.
  • Work effectively as a team member.

Requirements

  • High School Diploma or equivalent.
  • Strong organizational and computer skills.
  • Ability to effectively communicate both verbally and in writing.
  • Ability to understand, speak, and write to convey messages in an articulate and professional manner.
  • Intuitive problem-solving skills to analyze information and apply judgment.
  • Ability to perform well under stress and maintain a positive attitude.

Nice-to-haves

  • Data software management experience.
  • Experience in customer service via in-person and over the phone.
  • Experience in a Division 1 Athletics Department.
  • Working towards a bachelor’s degree from an accredited college or university.

Benefits

  • Salary for this position will be $13.00 hourly.
  • This is a wage position which is not eligible for leave or other benefits and is limited to 1500 hours of work in a year.
Data Entry, No Degree, $40/hr, Part-Time, Remote Job Data Entry, $35/hr, Night Job, No Degree, Remote Live Chat Support, Remote, $42/hr, Night Shift, College Student Virtual Assistant, $40/hr, Weekend, Remote, No Experience Customer Support, $42/hr, Remote, Evening, No Experience Live Chat Support, $45/hr, Part-Time, Remote, No Degree Remote Phone Support, $40/hr, Evening, No Experience Required Virtual Assistant, No Experience, $40/hr, Remote, Weekend Remote Moderator, $40/hr, No Degree, Weekend Job, Part-Time Live Chat Support, Remote, $40/hr, Night Shift, College Student Phone Support, Remote, $50/hr, No Experience, Night Shift Virtual Assistant, $45/hr, No Experience, Remote, Night Job Remote Live Chat, $40/hr, Weekend, No Degree, Part-Time Virtual Assistant, $40/hr, Evening, Remote, No Degree Data Entry, Remote, $42/hr, Evening Job, No Degree Virtual Assistant, No Experience, $42/hr, Remote, Part-Time Data Entry, No Degree, $45/hr, Part-Time, Remote Job Live Chat Support, $42/hr, Weekend, Remote, No Degree Remote Customer Support, $45/hr, No Degree, Evening Job Remote Phone Job, $42/hr, Night Shift, College Student Friendly
Back to blog

Data Entry Question and Answer

$150 $49

Remote Question and Answer

$150 $49

Virtual Assistant Question and Answer

$150 $49

Content Moderator Question and Answer

$150 $49

Customer Service Question and Answer

$150 $49

Video Game Tester Question and Answer

$150 $49

Related Posts