DOAS HCM Business Analyst (752659)

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About the position

Responsibilities

  • Document current and future state business processes.
  • Develop business functional and non-functional requirements.
  • Develop test plans and scripts, and test new or upgraded technology.
  • Provide technical support in the maintenance or enhancements of systems.
  • Create software user guides and other supporting documentation as required.
  • Provide user support and training on any new applications or new functionality.
  • Provide incident support and communicate software issues to the appropriate personnel.
  • Serve as a liaison between assigned business units of DOAS and the technical team to provide technical support in the maintenance or enhancements of systems.
  • Ensure functionality of automated system is consistent with adherence to laws, regulations, business rules and best practices.

Requirements

  • Bachelor's degree in a related field from an accredited college or university AND one year of related experience; OR Associate's degree in a related field from an accredited college or university AND two years of related experience.
  • Proven data analysis and problem-solving skills.
  • Effective written and verbal communication skills.
  • Strong interpersonal, analytical, and organizational skills.
  • Ability to present and document high quality, detailed deliverables.
  • Ability to focus on results to meet multiple deliverables and critical deadlines.
  • Advanced knowledge in MS Office including Excel, Word, and Teams.

Nice-to-haves

  • Experience implementing or supporting Workday HCM.
  • Experience in supporting technology for public sector.

Benefits

  • Health insurance
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