Customer Service Representative - Fully Remote

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100% Remote Opportunity – U.S. Residents Only

Please Note: We are currently hiring only U.S. residents who are legally authorized to work in the United States with a valid Social Security Number.

We are not hiring in Massachusetts.

Position: Remote Benefits Specialist

Company: Globe Life – AO Division

Location: 100% Remote (U.S. & Canada)

Employment Type: Full-Time (Flexible Schedule)

About Us

For over 70 years, we’ve proudly served working-class families by offering life, accident, and supplemental health coverage—helping them protect their loved ones and secure their financial futures.

As part of the trusted Globe Life family, our company continues to grow stronger each year. We even expanded by 20% during the pandemic, demonstrating our stability, resilience, and long-term success.

We’re now seeking motivated, compassionate individuals to connect with clients across the U.S. and Canada via Zoom, providing personalized benefits consultations in a modern, remote format.

What We’re Looking For

We’re looking for professionals who are people-focused and driven to make a difference:

  •  Excellent Communicators: You’re confident, empathetic, and great at building trust.
  •  Tech-Savvy: Comfortable using Zoom and digital tools for client meetings.
  •  Self-Motivated: You’re disciplined and thrive in a remote environment.
  •  Positive & Personable: Friendly, outgoing, and optimistic energy.
  •  Organized: Strong time management and goal-setting abilities.
  •  Leadership Experience: Management or coaching background is a plus!

What We Offer

  •  100% Remote: Work from anywhere in the U.S. or Canada.
  •  Weekly Pay: Earn weekly based on your performance.
  •  Performance Bonuses: Achieve more, earn more.
  •  Health Insurance Reimbursement: Helping you stay healthy and covered.
  •  Life Insurance Coverage: Protection for you and your loved ones.
  •  Flexible Schedule: Design a schedule that fits your lifestyle.
  •  Retirement Plan: Build a secure financial future.
  •  Renewals: Enjoy long-term residual income from client relationships.

Interview Process

All interviews are conducted via Zoom, allowing you to connect from anywhere with ease.

If you’re ready for a rewarding, people-first career that offers flexibility, growth, and purpose, we’d love to hear from you.

 Apply today and take the first step toward a career that makes a real difference.

American Income Life is an international Company protecting working families in the United States, Canada, New Zealand, and through our wholly-owned subsidiary, National Income Life Insurance Company in New York.
AIL has served working families since 1951 with life, accident, and supplemental health products to help protect members of labor unions, credit unions, associations, and their families. AIL representatives develop long-term relationships with clients and meet them where they are most comfortable: their homes.
Who We Are
American Income Life was founded with $25,000 of borrowed capital and has grown into a leading provider of supplemental life insurance to working families.
You can visit our timeline to learn more about the history of American Income Life.
American Income Life at a Glance
Headquartered in Waco, Texas
Life, accident, and supplemental health insurance
American Income Life Insurance Company has earned the A (Excellent) Financial Strength Rating from A.M. Best Company (as of 10/24).*
Portable insurance coverage — if you move or change jobs, our insurance coverage stays with you
Individual, single parent, and family policies available
*This rating refers only to the financial strength of the company and is not a recommendation of the specific policy provisions, rates, or practices of the insurance company. For the latest Best’s Credit Rating, access www.ambest.com.
Our Parent Company
American Income Life is a wholly-owned subsidiary of Globe Life Inc. (NYSE: GL), an S&P 500 Company that markets life and supplemental health insurance for middle-income families through its affiliate companies.

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