Business Title Program Management Sup I (Remote) id-6089

Job Description

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

The Program Management Supervisor I serves as a supporting point of contact for multiple customer accounts. He/She provides local support for customer accounts and may perform supervisory activities within the Program Management organization. This position ensures service reliability and execution, customer retention and growth, and a positive customer relationship with UPS. The Program Management Supervisor I serves clients with issue resolution, response tracking, notification of events impacting clients, managing service expectations, and conducting customer surveys. He/She facilitates performance meetings and business reviews, manages standard operating procedures (SOPs) and statements of work (SOWs), and identifies opportunities for account penetration. This position may manage administrative Program Management support representatives who each support multiple accounts.

Location: This position is a fully remote opportunity.

Internal Salary Grade: 20C

Compensation and Benefits:

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $56,640/year to $105,060/year. Pay is based on several factors including but not limited to, market location and may vary depending on job-related knowledge, skills, and education/training and a candidate's work experience. Hired applicants are offered annual short-term and/or long-term incentive compensation programs, subject to applicable eligibility requirements. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. The company offers the following benefits for this position, subject to applicable eligibility requirements. Medical/prescription drug coverage, Dental coverage, Vision coverage, Flexible Spending Account, Health Savings Account, Dependent Care Flexible Spending Account, Basic and Supplemental Life Insurance & Accidental Death and Dismemberment, Disability Income Protection Plan, Employee Assistance Program, 401(k) retirement program, Vacation, Paid Holidays and Personal time, Paid Sick and Family and Medical Leave time as required by law, and Discounted Employee Stock Purchase Program.

Employee Type:
Virtual Assistant, $40/hr, Weekend, Remote, No Experience Live Chat Support, $40/hr, Remote, Entry Level, Part-Time Evening Virtual Assistant, Remote, $45/hr, No Experience Remote Phone Support, $40/hr, Evening, No Experience Required Remote Phone Job, $40/hr, Night Shift, College Student Friendly Remote Data Entry, $45/hr, No Degree, Night Shift Data Entry, $35/hr, Remote, Evening Job, College Student Virtual Assistant, $40/hr, Remote, No Degree, Night Job Virtual Assistant, $50/hr, Evening, Remote, College Student Phone Job, $35/hr, Remote, Part-Time, College Student Virtual Assistant, Remote, $42/hr, Weekend, No Experience Data Entry, Remote, $40/hr, Night Shift, No Degree Live Chat Support, $35/hr, Remote, Night Shift, No Degree Remote Phone Support, $45/hr, Night Job, College Student Remote Customer Support, $40/hr, No Experience, Part-Time Data Entry, $45/hr, Remote, Night Job, No Degree Remote Phone Job, $40/hr, No Degree, College Student Friendly Remote Live Chat, $35/hr, Part-Time, Evening/Night Job Customer Support, $42/hr, Weekend Job, Remote, No Degree Virtual Assistant, No Experience, $40/hr, Remote, Weekend Remote Moderator, $42/hr, Weekend, No Experience Required Data Entry, Remote, $40/hr, Night Shift, No Degree Remote Phone Job, $40/hr, Part-Time, College Student Friendly Remote Phone Support, $40/hr, Evening, No Experience Required Remote Customer Support, $42/hr, Night Job, No Experience Remote Customer Support, $42/hr, Weekend, No Experience Phone Support, $35/hr, Weekend, Remote, No Experience Data Entry, $40/hr, No Experience, Remote, Weekend Job Data Entry, $40/hr, Part-Time, Remote, Weekend Job Data Entry, $45/hr, Remote, Night Shift, College Student Job Phone Job, $35/hr, Remote, No Degree, Part-Time, Weekend Data Entry, No Experience, $35/hr, Remote, College Student Data Entry, $40/hr, Part-Time, Remote, Weekend Job Remote Moderator, $40/hr, Weekend, No Degree, Part-Time Live Chat Support, $40/hr, Weekend, Remote, No Degree Data Entry, No Degree, $40/hr, Part-Time, Remote Job Data Entry, $35/hr, Remote, Evening Job, College Student Remote Virtual Assistant, $40/hr, Evening, Part-Time Job Remote Customer Support, $40/hr, Night Job, No Experience Remote Phone Job, $50/hr, College Student, Night Shift Data Entry, $35/hr, Night Job, No Degree, Remote Data Entry, $45/hr, Remote, Night Job, No Degree Phone Support, $35/hr, Weekend, Remote, No Experience Live Chat Support, $35/hr, Remote, Night Shift, No Degree Virtual Assistant, $50/hr, Part-Time, Remote, Weekend Job Data Entry, $45/hr, Remote, Night Job, No Degree Weekend Customer Support, $40/hr, Remote, College Student Data Entry, Remote, $42/hr, Evening Job, No Degree Remote Live Chat, $50/hr, College Student, No Experience Virtual Assistant, $40/hr, Weekend, Remote, No Experience Remote Customer Support, $35/hr, Night Shift, No Degree Remote Live Chat, $50/hr, Part-Time, Evening/Night Job Remote Customer Support, $50/hr, Night Shift, No Degree Remote Virtual Assistant, $40/hr, Evening, Part-Time Job Remote Customer Support, $42/hr, Night Job, No Experience Virtual Assistant, $40/hr, No Experience, Remote, Night Job Virtual Assistant, $50/hr, Part-Time, Remote, Weekend Job Data Entry, $40/hr, No Experience, Remote, Weekend Job Remote Customer Support, $40/hr, Night Job, No Experience Part-Time Customer Support, $40/hr, Remote, College Student Remote Phone Support, $45/hr, Evening, No Experience Required Virtual Assistant, $40/hr, Remote, No Experience, Evening Live Chat Support, $40/hr, Weekend, Remote, No Degree Phone Support, Remote, $50/hr, No Experience, Part-Time Remote Data Entry, $40/hr, Evening/Night Job, No Experience Customer Support, $42/hr, Remote, Part-Time, No Degree Virtual Assistant, No Degree, $40/hr, Remote, Part-Time Data Entry, No Degree, $40/hr, Part-Time, Remote Job Virtual Assistant, $35/hr, Weekend, No Degree, Remote Weekend Data Entry, $45/hr, Remote, No Experience Virtual Assistant, $35/hr, Part-Time, Remote, Weekend Job Virtual Assistant, $35/hr, Part-Time, Remote, Weekend Job Remote Moderator, $35/hr, No Degree, Weekend, Part-Time Remote Customer Support, $42/hr, Night Job, No Experience
Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Other Criteria:

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Basic Qualifications:

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.
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